Terms and Conditions

These conditions of use explain the main rules for accessing and using Club World Casinos’ website, your player account, the casino games, promotions, and related services (together, the “services”).

By visiting the site, registering an account, depositing, claiming a bonus, or playing any game for real money, you agree to follow these platform rules. If you do not agree, you should not use the services.

These site terms are written to set clear expectations, protect players, and keep gameplay fair, balanced, and transparent.

Who can play at Club World Casinos

Club World Casinos is for adults only.

To use the services, you must:

• Be at least the legal gambling age where you are located.
• Make sure online gambling is legal in your jurisdiction before you register or play.
• Understand that access may be restricted in certain countries, regions, or locations at the operator’s discretion.

If we have reasonable reasons to believe you are underage, or you are accessing the services from a restricted location, we may limit access and request verification.

Creating your account - keep it accurate and in your name

When you register, you agree to provide information that is accurate, current, and complete, and to keep it updated when things change (such as your address, email, or payment details).

A few practical account rules:

• Your account must be registered in your own legal name.
• You may only create and use the number of accounts permitted by the operator.
• You must not open an account on behalf of someone else, or let someone else play through your account.
• We may refuse, suspend, or close accounts where details appear false, inconsistent, or incomplete.

Identity checks (verification) - why we may ask for documents

To protect players and meet security, fraud prevention, and compliance standards, Club World Casinos may request documents or information to confirm details such as:

• Your identity and age
• Your address or location
• Ownership of a payment method used for deposits or withdrawals
• Any other information reasonably needed to keep the services safe and compliant

Verification can be requested at registration, before a withdrawal is approved, after changes to account details, or whenever account activity requires review. Until verification is completed, access to certain features (including withdrawals or bonus redemption) may be limited.

Your player account - your login, your responsibility

You are responsible for keeping your username, password, and any other login credentials confidential. Any activity performed through your account will be treated as authorized by you.

Your account is personal. It may not be shared, transferred, sold, or used by another person. If you think your account has been accessed without permission, contact support as soon as possible so we can help you regain control and protect your balance.

Deposits, withdrawals, and account balances - what to expect

Deposits and withdrawals are processed through the payment methods available in the cashier. Availability can vary by location, bank, device, and operational factors, and Club World Casinos does not guarantee that every method will always be available.

Key points to keep things clear and fair:

• Processing times and limits may vary by payment method and verification status.
• We may carry out reasonable security and compliance checks before approving deposits or withdrawals.
• Withdrawal requests may be reviewed prior to approval, especially for large transactions, unusual activity, or incomplete verification.
• Funds shown in your account balance may include cash funds and bonus funds, which can follow different rules.

If a transaction fails, is reversed, or is disputed (including chargebacks), we may place restrictions on the account while the situation is reviewed.

Bonus offers and promotional rules - read the specific bonus terms first

Bonuses, free spins, free chips, cashback offers, and other promotions can be a great boost, but they are always subject to additional bonus terms tied to the specific offer. Before you opt in, check the promo details shown in the cashier, on the promotion page, or in the coupon terms.

Common promotion conditions can include:

• Eligibility rules (such as “new players only” or location limits)
• Minimum deposit requirements (many deposit bonuses require at least $35)
• Wagering requirements and contribution rates by game type
• Time limits to complete playthrough
• Game restrictions and excluded titles or categories
• Maximum bet limits during playthrough (for many offers, $10 per wager)
• Maximum cashout rules for certain promos (for example, some no deposit free spins offers can be capped at $50)

Some bonuses are provided as “sticky” bonus funds (bonus chips), meaning bonus funds are not withdrawable, but winnings can become cashable once playthrough rules are met.

Examples of offers may include welcome bonuses (such as a slots match or a table games match) and rotating weekly promos that require coupon code redemption in the cashier before deposit. Individual offers can also exclude certain game types, and live dealer games may not contribute to wagering for bonus purposes.

If there is a conflict between these service terms and a specific promotion’s rules, the promotion’s rules will apply for that offer.

Games, features, and access - availability can change

Club World Casinos works to provide steady access to games and services, but availability can vary due to:

• Your location or regulatory restrictions
• Device or browser compatibility
• Scheduled maintenance or urgent repairs
• Software updates, game removals, or provider changes
• Technical outages or unexpected interruptions

Games, promotions, features, and site content may be added, modified, limited, suspended, or removed at any time. This is done to keep the platform stable, compliant, and secure, and it does not guarantee that any specific game or feature will remain available indefinitely.

Fair play standards - what is not allowed

Using the services means playing in a lawful, honest way. To protect fairness and momentum for everyone, prohibited behavior includes (but is not limited to):

• Providing false information or using someone else’s identity
• Fraud, stolen payment methods, or chargeback abuse
• Collusion or coordinated play intended to gain an unfair advantage
• Bonus abuse, including multiple accounts, manipulating promo eligibility, or patterns designed to bypass bonus limits
• Attempting to exploit errors, bugs, or game malfunctions
• Using bots, scripts, automation tools, or unauthorized software to interact with the site or games
• Letting someone else use your account, or using the site on behalf of another person
• Any unlawful use of the services

If you notice a technical issue or an apparent error, you should stop play on the affected game or feature and contact support.

When Club World Casinos may step in - limits, holds, or account closure

In order to protect players and the integrity of the platform, Club World Casinos may take reasonable action when it believes the rules have been broken, verification is incomplete, or misuse is suspected.

Actions may include:

• Limiting access to certain features (such as deposits, withdrawals, or bonus claims)
• Placing withdrawals or transactions on hold for review
• Voiding bonuses or promotional winnings connected to an offer misuse
• Suspending, restricting, or closing an account after review

Any decision will be based on the information available at the time, and we aim to handle reviews in a fair, practical way.

Errors and technical problems - how corrections are handled

From time to time, mistakes can happen, including display errors, incorrect balances, game malfunctions, pricing or paytable issues, interrupted sessions, or bonus crediting errors.

If an error occurs, Club World Casinos may correct obvious mistakes and reasonably address the impact of the issue. This can include adjusting balances, voiding bets affected by a malfunction, or removing incorrectly credited bonus funds.

If you believe an adjustment is incorrect, contact support with the details so the situation can be reviewed.

Responsible gaming - keep play fun and in balance

Gambling should be treated as entertainment, not as a way to make money. You are responsible for your play decisions, and we encourage you to stay within your means.

Responsible gaming tools may be available, such as deposit limits, time-outs, or self-exclusion options. For more guidance and support resources, visit our Responsible Gaming page.

Site content and intellectual property - what you can and cannot copy

The website and its content, including branding, logos, design elements, text, and software components, are owned by Club World Casinos or used under license from third parties.

You may use the site for personal, non-commercial purposes related to gameplay. You may not copy, reproduce, republish, distribute, reverse engineer, or commercially exploit site content without written permission.

Third-party providers and external services

Some parts of the services may be provided by third parties, including game software providers, payment processing partners, identity verification services, and analytics or security tools.

These third-party services may have their own availability limits, operational requirements, and terms. Club World Casinos is not responsible for outages or failures caused by third-party systems that are outside of our reasonable control.

Limits on liability - realistic boundaries

Club World Casinos works to provide a secure, reliable service, but we are not responsible for losses or damages caused by circumstances beyond reasonable control, including:

• Internet or device issues on the player’s side
• Unsupported browsers or device incompatibility
• Service interruptions, maintenance, or technical failures
• Third-party provider outages (games, banking, verification, or communications)
• Player mistakes, such as sending funds to the wrong place, forgetting credentials, or misreading promotion rules
• Events commonly described as force majeure (for example, major infrastructure failures, natural disasters, or widespread outages)

Nothing in these service terms limits any rights that cannot be limited under applicable law.

“As is” and “as available” - no promise of uninterrupted access

The website, games, and services are provided on an “as is” and “as available” basis. We cannot guarantee uninterrupted access, constant availability, or error-free operation at all times.

We will still make reasonable efforts to keep the platform stable, secure, and up to date.

Updates to these conditions of use

Club World Casinos may update these terms from time to time to reflect changes in services, security standards, legal requirements, or operational needs.

The latest version posted on the website will apply from the date it is published, unless another effective date is stated. You should review the terms periodically so you always know what rules apply to your account and play.

Other important policies to review

These service terms work alongside other policies that may apply depending on how you use the site, including:

• Privacy Policy
• Cookie Policy
• Bonus Terms (for specific promotions)
• Anti-Money Laundering and Know Your Customer policy
• Responsible Gaming information

You can find these pages through the site navigation or help sections. If there is a conflict between a promotion’s rules and these site terms, the promotion’s rules control for that promotion.

Contact Club World Casinos

If you have questions about these service terms, your account, payments, or promotions, contact our support team using the official channels:

• Email: support@clubworldcasinos.com
• Phone: 1-888-671-2855
• Live chat: available on the website when online

Using Club World Casinos means playing under clear, fair rules that protect your account, the games, and the overall player experience. If you continue to use the services after updates are posted, that continued use confirms your acceptance of the revised terms.