Contact Us

Whether you’re new to Club World Casinos or already spinning and playing, our support team is available to help with questions and common issues. Reach out anytime you need clarity on your account, a payment step, a bonus term, or a technical hiccup on desktop or mobile.

If you’re looking for general information about the casino, you can also visit our Club USA Online Casino page.

Simple ways to reach us

Club World Casinos offers a few contact options, and the best choice depends on what you need. For anything that requires a written record or attached documents, email is usually the easiest route. For quick questions, live chat can be a convenient option when it’s available.

Email support for clear, written help

Email is a good fit for account-related questions, verification or document follow-ups, payment concerns, and anything you’d like answered in writing.

You can contact the team at: support@clubworldcasinos.com

Live chat for quick questions (when available)

Live chat can be helpful for straightforward issues, like navigating the cashier, checking basic bonus requirements, or troubleshooting a small site problem. If chat is available at the time you visit, it’s often the most direct way to get real-time guidance.

Phone support for urgent matters

If you prefer talking to someone, phone support is also available:

1-888-671-2855

Contact form option on the website

Depending on the page you’re on, an online contact form may be available, letting you send a message directly through the site. This can be a handy choice if you’d rather not open your email app, or if you want to send one quick note that includes the details support needs.

What to include so we can assist faster

To keep things smooth and fair, you may be asked to confirm a few basics so the team can find the right account and understand the issue. When you contact us, it helps to include:

• Your name and registered email address
• Your username (if you have one)
• A short description of what happened, plus any error message text if you see one
• The date of the issue, and the payment method involved (if it relates to deposits or withdrawals)

If you’re contacting support about a promotion, include the bonus code or the offer name you’re using so the team can point you to the right terms and steps.

Reach out anytime you need support

If something doesn’t look right, or you just want a clearer answer before you play, contact Club World Casinos through the option that fits your situation best. We’re happy to help you stay in control, keep things balanced, and get back to enjoying the games with confidence.